Shadow IT refers to the use of information technology systems, devices, software, applications, and services without explicit IT department approval. This often occurs when employees find and use cloud and mobile technologies to perform work tasks, bypassing official channels. While Shadow IT can lead to increased productivity and innovation, it also poses significant security risks. Unsanctioned applications may not meet the organization's security standards, potentially exposing sensitive data or creating compliance issues. Additionally, Shadow IT can lead to data silos, inefficiencies, and increased costs. Managing Shadow IT typically involves a combination of discovery tools to identify unsanctioned applications, policies to guide technology adoption, and efforts to understand and meet user needs through officially sanctioned solutions.
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