Is Chatwoot safe?
Review Chatwoot security risks.

Nudge Security provides security profiles for thousands of SaaS apps, including Chatwoot. This public profile has the basics you’ll need for a vendor risk assessment. For more details on Chatwoot, including breach history, start a free trial of Nudge Security.
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Security ProfilesChatwoot
Chatwoot Security Profile

CATEGORY

Customer Management

Organization Details

What is

Chatwoot

?

Chatwoot is an open-source customer engagement platform that helps companies engage their customers on their website, Facebook page, Twitter, Whatsapp, SMS, email, etc. Chatwoot is an open-source alternative to Intercom, Zendesk, Salesforce Service Cloud etc. Connect your customer conversation channels and converse with your customers from a single place.

HEADQUARTERS

HOSTING

HOSTING LOCATION

Who's Using Chatwoot in your org?

Nudge Security discovers every user for every SaaS app within minutes of starting a free trial.

Learn more

Security Program

SECURITY CERTIFICATIONS

SOC2 Compliance
PCI Compliant
HIPAA Compliant
SOC2 Compliance
SOC 2 Compliant
GDPR Compliant
ISO 27001 Compliant
FedRamp Compliant
CSA Star Level 1
Compliant

SECURITY PAGE

https://chatwoot.com/security

SECURITY PORTAL

BUG BOUNTY

VULNERABILITY DISCLOSURE

TERMS OF SERVICE

https://chatwoot.com/terms-of-service

PRIVACY POLICY

STATUS PAGE

SUBDOMAINS

  • utils.chatwoot.com
  • testimonials.cdn.chatwoot.com
  • status.chatwoot.com
  • storybook.chatwoot.com
  • staging.chatwoot.com
  • csml-editor.cdn.chatwoot.com
  • www-internal-docs.chatwoot.com
  • posthog.chatwoot.com
  • www.chatwoot.com
  • registry.chatwoot.com
  • app.chatwoot.com
  • translate.chatwoot.com
  • changelog.chatwoot.com
  • hub.2.chatwoot.com
  • contributors.chatwoot.com
  • design.chatwoot.com
Chatwoot breach history
Has Chatwoot experienced a recent breach? Start a free trial of Nudge Security for a full breach history and other security program details.
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Authentication

AUTHENTICATION / SSO

Supported Okta Features
Login with Google support
Login with Microsoft support
Supports SSO
Two-factor authentication via SMS
Two-factor authentication via E-mail
Two-factor authentication via Hardware
Two-factor authentication via Software
Two-factor authentication via TOTP
Two-factor authentication via U2F

oauth details

Chatwoot OAuth Grants
Is Chatwoot connected to your other business apps? Start a free trial of Nudge Security to see all app-to-app OAuth grants.
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Supply Chain

Apps in Chatwoot's supply chain
  • Netlify
  • Vercel
  • Heroku
  • Crowdin
  • Amazon Web Services (AWS)
  • GitHub
  • Google Workspace
  • Google Analytics
  • Google Tag Manager
Chatwoot supply chain breach history
Has Chatwoot experienced a recent supply chain breach? Start a free trial of Nudge Security for a full breach history and other security program details.
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