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Security ProfilesCustomer ManagementHelp Scout
Help Scout Security Profile

CATEGORY

Customer Management

Organization Details

What is

Help Scout

?

Help Scout's shared inbox, help center, and live chat software gives your team the tools you need to easily manage customer communications.

HEADQUARTERS

HOSTING

HOSTING LOCATION

SUBDOMAINS

  • intheworks.helpscout.com
  • style.helpscout.com
  • beacon-labs.helpscout.com
  • hso.helpscout.com
  • status.helpscout.com
  • docs.helpscout.com
  • hsds.helpscout.com
  • hello.helpscout.com
  • email.helpscout.com
  • staging.helpscout.com
  • preview.helpscout.com
Who's Using Help Scout in your org?

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Security Program

SECURITY CERTIFICATIONS

SOC2 Compliance
PCI Compliant
HIPAA Compliant
SOC2 Compliance
SOC 2 Compliant
GDPR Compliant
ISO 27001 Compliant
FedRamp Compliant
CSA Star Level 1
Compliant

SECURITY PAGE

SECURITY PORTAL

BUG BOUNTY

VULNERABILITY DISCLOSURE

TERMS OF SERVICE

https://helpscout.com/company/legal/terms-of-service/

supply chain

  • Vercel
  • Netlify
  • HubSpot
  • Outreach.io
  • Pages
  • Help Scout
  • Statuspage
  • Webflow
  • GitHub
  • Mailchimp
  • Google Workspace
  • Google Analytics
  • Detectify
  • Mixpanel
  • Clearbit
  • Google Tag Manager
  • Heap
  • Gatsby
Help Scout breach history
Has Help Scout experienced a recent breach? Start a free trial of Nudge Security for a full breach history and other security program details.
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Authentication

AUTHENTICATION / SSO

Supported Okta Features
Login with Google support
Login with Microsoft support
Supports SSO
Two-factor authentication via SMS
Two-factor authentication via E-mail
Two-factor authentication via Hardware
Two-factor authentication via Software
Two-factor authentication via TOTP
Two-factor authentication via U2F

oauth details

  • 545145119934-6fkm17aegnnb8u01557sqvsujimbgj47.apps.googleusercontent.com - Help Scout
  • E-mail: help@helpscout.com
  • Terms of Service: https://lh3.googleusercontent.com/z-UlWrbFedUzAt-8p1MZBOPH9dtsXPKj-co1HIQjNI20gwX9l9ss6EDvLA9f-XDBXBmg
  • Privacy Policy: https://www.helpscout.net/company/terms-of-service/
Help Scout OAuth Grants
Is Help Scout connected to your other business apps? Start a free trial of Nudge Security to see all app-to-app OAuth grants.
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