Is Helpshift safe?
Review Helpshift security risks.

Nudge Security provides security profiles for thousands of SaaS apps, including Helpshift. This public profile has the basics you’ll need for a vendor risk assessment. For more details on Helpshift, including breach history, start a free trial of Nudge Security.
Helpshift Security Profile

CATEGORY

Customer Management

Organization Details

What is

Helpshift

?

Helpshift is a mobile-first customer service platform that delivers a superior in-app help experience for many of the world's top mobile apps and games.

HEADQUARTERS

HOSTING

HOSTING LOCATION

Who's Using Helpshift in your org?

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Security Program

SECURITY CERTIFICATIONS

SOC2 Compliance
PCI Compliant
HIPAA Compliant
SOC2 Compliance
SOC 2 Compliant
GDPR Compliant
ISO 27001 Compliant
FedRamp Compliant
CSA Star Level 1
Compliant

SECURITY PORTAL

BUG BOUNTY

VULNERABILITY DISCLOSURE

TERMS OF SERVICE

PRIVACY POLICY

SUBDOMAINS

  • go.helpshift.com
  • hello.helpshift.com
  • get.helpshift.com
  • email.mail.helpshift.com
  • cdn.helpshift.com
  • blog.helpshift.com
  • www.helpshift.com
  • www2.helpshift.com
  • gslink.helpshift.com
  • engage.helpshift.com
  • status.helpshift.com
  • success.helpshift.com
  • developers.helpshift.com
  • developer.helpshift.com
  • enterpriseenrollment.helpshift.com
  • autodiscover.helpshift.com
  • lp.helpshift.com
  • billing.helpshift.com
  • media.helpshift.com
Helpshift breach history
Has Helpshift experienced a recent breach? Start a free trial of Nudge Security for a full breach history and other security program details.
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Authentication

AUTHENTICATION / SSO

Supported Okta Features
  • SAML
Login with Google support
Login with Microsoft support
Supports SSO
Two-factor authentication via SMS
Two-factor authentication via E-mail
Two-factor authentication via Hardware
Two-factor authentication via Software
Two-factor authentication via TOTP
Two-factor authentication via U2F

oauth details

Helpshift OAuth Grants
Is Helpshift connected to your other business apps? Start a free trial of Nudge Security to see all app-to-app OAuth grants.
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Supply Chain

Apps in Helpshift's supply chain
  • Amazon Web Services (AWS)
  • NetSuite
  • Microsoft Intune
  • Vercel
  • Office
  • Mailgun
  • Mailchimp
  • Google Workspace
  • Twilio
  • Statuspage
  • Pendo
  • Google Analytics
  • Marketo
  • HubSpot
  • Pardot
  • Outreach.io
  • KeyCDN
  • SendGrid
  • Folloze
  • DocuSign
  • Atlassian
  • Apple Business Manager
  • Hotjar
  • Google Tag Manager
Helpshift supply chain breach history
Has Helpshift experienced a recent supply chain breach? Start a free trial of Nudge Security for a full breach history and other security program details.
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